ORDER POLICIES
Refund & Cancellation Policy
Clear expectations for unpaid checkouts, paid orders, cancellations and service issues.
Before payment
Starting checkout does not create a completed purchase. An unpaid or cancelled Stripe checkout may remain visible in your account so you can resume or remove it.
After payment
If you need to cancel, contact Support as quickly as possible with your order reference. Whether a refund is available can depend on whether work has started, the work already completed, the selected package and rights that apply to the transaction.
If an agreed minimum is missed
Contact Support. We will review the order record, the package rules and the work performed, then provide the remedy due under the order terms and applicable law. A future-order discount may be offered only as an optional resolution and does not replace a refund or other remedy legally owed.
Payment disputes
Nothing in this policy removes mandatory consumer rights or payment-provider dispute rights. If something looks wrong, contact FutBoostLab Support first so the order record can be reviewed.